Privacy Policy

Effective date: 24/06/2025

Your privacy is critically important to us. This Privacy Policy applies to ChatCGT LTD (“we”, “us”, “our”) – registered at 250 Humberstone Road, Leicester LE5 1BP – and governs data collection, processing, and storage for all visitors to www.chatcgt.co.uk.

1. Information We Collect

We collect two types of information:

  • Information you provide: name, email, telephone, postal address, payment details (if submitted), and any data you enter via our Typeform (e.g. CGT details).
  • Automatically collected data: analytics, cookies, and log data (IP address, browser type, pages viewed, timestamps).

2. How We Use Your Data

We process your personal data to:

  • Calculate your Capital Gains Tax accurately.
  • Deliver and improve our CGT calculation service.
  • Communicate with you regarding your submission.
  • Perform analytics and site-improvement activities.
  • Comply with legal and regulatory obligations.

3. Legal Basis for Processing

  • Contractual necessity: processing is necessary to perform the CGT calculation service you request.
  • Consent: for optional analytics cookies and marketing communications.
  • Legitimate interests: ensuring site security, preventing fraud, and improving our service.
  • Legal compliance: to satisfy our record-keeping obligations under UK law.

4. Cookies & Tracking

We use cookies to remember your preferences, secure our site, and collect analytics via Google Analytics. You may manage your consent via our banner or your browser settings.

5. Third-Party Services

We share data with:

  • Typeform (form hosting & data collection).
  • Google Analytics (anonymous usage analytics).
All third parties operate under UK-GDPR compliant terms.

6. International Transfers

Your data may be stored or processed outside the UK/EU by our providers. We ensure adequate safeguards (standard contractual clauses) are in place.

7. Data Retention

We retain your personal data only as long as needed to fulfill the purposes above, plus any statutory record-keeping period (up to 6 years).

8. Your Rights

Under the GDPR you have rights to:

  • Access, correct, or delete your data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.
  • Lodge a complaint with the UK Information Commissioner’s Office.
To exercise any right, please email us at info@chatcgt.co.uk.

9. Children’s Privacy

We do not knowingly collect personal data from anyone under 13. If you believe we have, please contact us to request deletion.

10. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll post updates here with a new effective date.

11. Contact Us

Contact details would be provided if and when needed after the form submission and on successful appointment of our services.

We use cookies to enhance your browsing experience, provide analytics on site usage, and help us improve our services. By clicking “Accept All”, you agree to the use of all cookies. Click “Only Necessary” to allow essential cookies only, or “Decline” to disable optional cookies. For more details, please review our Privacy Policy.

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